This is off the beaten path I usually drone on about but I'm really excited. My 'regular' job is expanding. I'm one of the fortunate few who gets to work for a very good friend. Said friend has a carpet/window cleaning service for which I handle the phones, do advertising, bids, etc. Now we're expanding the business to include the defogging of double paned windows!! Yup. Seaside Carpet & Window Cleaning is stepping it up a notch! And helping you help the environment to boot.
Now, most of us take windows for granted. They let light in, let us peer out at the neighbor's dog doing it's business on your lawn and when dirty can invoke a case of procrastination in the best of us. At least we know we can wash them and our crystal clear view is back in action. But what do you do when there's fog or condensation between the glass panes? It's like looking through glasses with Vaseline smeared on them. Most irritating!
What causes that anyway? As it turns out windows don't sit idly by collecting dirt. Every day they expand when the sun hits them and at night, contract as they cool down. This causes moisture to accumulate which the seal absorbs. (No windows are hermetically sealed or they would explode! Think of that mess.) When the seal reaches its threshold of moisture absorbency, the moisture has nowhere to go. At first the fog will appear and disappear. Then it takes up permanent residency, ruining your uh...outlook.. if you get my drift. If it's not taken care of promptly, the moisture will rot and corrode your window. This leaves you to deal with waiting waiting weeks for the new window to come in, put up with a contractor trapsing through your home while he tears out the window & frame (with a complimentary view of his fanny crack) and even if the window's under warranty, paying through the nose for the labor.
That's where we come in. We've just gone through extensive training and can now remove the moisture and place a special vent in your window with a 20-year warranty! (Windows are only guaranteed for 5 yrs) All this for about 1/3 of the cost of replacement windows. There's also a preventative program because, guess what? This happens to ALL windows eventually.
Now about that environmentally friendly thing. Literally hundreds of thousands of windows/frames end up in the landfills EVERY YEAR! Not good. With this service not only are windows kept out of the landfills (because we know they're not biodegradable) but they're restored to their original energy efficiency - which means lower energy bills. It's a win-win situation. We'll be up and running in about a week so call us! (760-439-3989)
Now - back to my usual rant.
I think business are forgetting certain things. Like choosing appropriate music for the poor person who's stuck on hold for an eternity. No, I'm not advocating the elevator music. (Though I think the reason they play that is to render you comatose by the time they come on the line so you won't be mad for sitting on hold). I know for a certainty they can play decent stuff because I've been in the middle of a really good song and and when my call was answered, was tempted to say, "Hey, I wasn't done listening to that!"
Today I was on hold while they bounced my call around trying to find someone who could handle my request. At first I wasn't really listening because I found the beat wasn't to my taste. Then I really started listening and imagine my shock when I heard the words, "I wanna start a fight"! Are you kidding me? Is that a warning or just a preview of what to expect? The customer service rep was very nice but that's gonna stick with me for awhile...